( size,color and your logos are available,other size also can do)
Small order or Trial order is welcome
Every piece will be packed with nice gift box,and then hard carton or at your request
Every piece of our products will be checked by our QC dept
T/T 30% deposit in advance, the balance paid before shippment
Within one week for star Crystal award
At your request
ODM/OEM is available
Depend on the quantity of star Crystal award and it is negotiable
( size,color and your logos are available)
Packaging & Shipping
(1)Sample service : we can provide the sample for free if it have in stock, if not,we will charge the sample fee, all the sample shipping fee paid by buyer.some times we can return back the sample fee to you when you place the big order from our company, kindly contact us,let's talk the detail.
(2)customed size service,customed color,customed shipping,customed packing, all of which will be acceptable. moreover, any requestment please feel free to tell us, we will try our best to meet your demand.
(3)We will respond to your question about the items in 24 hours (holidays excluded)
Any questions , please contact us freely !
1. Can you make my customized designed products?
Yes, we can make the products according to customer's request, like the shape, size, color, logo and other details.
2. What is the minimum order quantity you want? Normally, there is no limit for the minimum order quantity. The minimum order quantity is subject to the demand of our esteemed clients. More bigger quantity, the price is also more cheaper.
3. What is your principle for the samples? We can deliver common samples worth not too much if customers are willing to pay the shipping cost. If samples are made on basis of customers’ needs, we will ask for the samples fees only if we receive the order from you. If samples involving laser inner sculpture, please contact our marketing department because it involves logo setup fee.
4. Normally, how long will it last before delivery? As usual, one week is enough after your order to deliver your goods. But for some gifts with small quantity and less complicated crafts, we can deliver earlier before the deadline. If customers need urgent orders, we can negotiate the time for delivery but you have to pay some extra expenses.
5. Which payment can be acceptable? and how to do it?
We could accept the payment by L/C, T/T and Western Union. For the sample fee, customer should pay in full. For the mass order, customer should pay 30% deposit at least, the balance should be paid before shipping goods. When customer do the payment, may have a little bank charge, customer should bear this.
Our kind guarantee: Our crystal crafts are not only made from best-selected material but also passed the strict quality control system from purity, tension, contamination, bubbles, angles and size. We try our best to make the best crafts our esteemed clients. Quality, reliability and first-class customer service are the three fundamental principles for our success. Please contact us directly if you have any suggestions and complaints with our products or service. We are willing to handle it properly with heart. In addition, we will make sure you can receive what you want on time with satisfaction.